From IT infrastructure planning to deployment.

We’re on IT

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Managed Services

Managed Services

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Service Desk

Service Desk

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Cloud

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Security

Security

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Mobility

Mobility

NG2 Managed IT Services

NG2 is a leading provider of managed IT services, delivering the most innovative and efficient solutions for all of your organization’s IT needs. By outsourcing your IT operations to NG2’s experienced in-house staff, you not only remove unnecessary risk, cost and inefficiencies, but you guarantee IT success due to NG2’s outstanding 24/7 monitoring, management, and issue resolution for all information technology systems within your business.

Case Studies

NG2 specializes in managed services and outsourced IT for Construction.

Nystrom Building Products

Nystrom Building Products used to manage their IT systems with one internal IT employee. That person was responsible for doing everything from IT planning, budgeting, purchasing, implementing a variety of technologies as well as being responsive to end user requests for help. Supporting the IT systems with one person was very challenging. It is a lose lose proposition (bad for the company and the employee.)

Discover how NG2 elevated Compass Professional Health Services' care for their customers through Service Desk and Deskside Support

Compass Professional Health Services

Compass Professional Health Services had outsourced end user support to an organization that could not respond fast enough. Requests for support lasted days and end user satisfaction was very low. It could take days before someone could be dispatched to go onsite for issues that could not be solved remotely.

Learn about how NG2 helped Comply with Cloud Hosting Solutions.

Hearing Components

Hearing Components is a rapidly growing manufacturer that had outgrown their current IT systems and provider. Several of their systems were outdated and couldn’t keep up with the growth of the business. The company had outgrown their space and was going to move the office away from the manufacturing space and needed their systems redesigned to accommodate remote workforce. They also needed a new phone system.

Success Stories

Learn how to leverage Managed IT solutions through the Nystrom case study.
Discover how NG2 elevated Compass Professional Health Services' care for their customers through Service Desk and Deskside Support
Learn about how NG2 helped Comply with Cloud Hosting Solutions

Why NG2?

When it comes to managed IT solutions, working with NG2 isn’t like working with other companies. We treat all clients as partners, working together to create an IT plan that addresses each organization’s unique business needs.

Through this approach, we’re able to leverage the strengths of your internal people and combine NG2’s proprietary processes and technologies, to help you grow your business. From there, we remain partners throughout the entire relationship – once you engage with us, we don’t outsource the work. Everything stays right here in the US with our domestic service team. Ensuring success at every turn.

Dan Grady, CEO of the company

Our Support is Fast, Reliable and Always on Call

24/7 domestic support by by phone, email and chat
by phone, email and chat
Learn about the real effect of downtime in our blog
Average response time is 30 seconds or less
Tickets are resolved within 1 business day
Tickets are resolved within 1 business day
NG2 has a 97% satisfaction rating among end users
of our customers rate their service as Highly Satisfied (one year average)

What Our Customers Say

As always, Tim was very friendly and efficient.  I know I can count on him and the rest of the team to solve whatever issue I call about.

Cannot say enough good things about Sam – he consistently resolves my issues promptly and professionally!

Continue doing what you are doing.  Great, personable service that was very helpful!

Aaron was assigned our ticket late (around 5 PM) and he worked on it until at least 10 PM making sure my computer was in a much better place. Service where people are genuinely committed is so hard to find these days and I very much appreciated his dedication.

Sam was great! This was a complex issue which required input from Apple. He pinged me throughout the day to see how my conversations with Apple were going and even jumped on a conference call with them to help drive this to a solution. A big thanks to Sam from me!

So helpful – I was in a rush and he isolated the problem was able to fix immediately.  Thank you so much! I can’t think of any improvement. Keep up the good support!

I wanted you to know personally how pleased I was with the Server Migration Project that Dan Zabinski led for us. While I had been pleased with his earlier work, I was skeptical that someone so young could handle/have enough experience to manage such a large/critical job. He laid out a plan, kept me and my key people informed throughout and effectively worked through the punch list issues at the end. Dan and the rest of the NG2 team exceed my expectations the on the execution of the project.